Mon – Sat: 9:00 AM – 6:00 PM (GST)

What We Handle

Everything between your enquiry and your loading bay

Finding a supplier is the straightforward part. Assessment, sample approval, freight economics, conformity and documentation are where a trading partner either earns their margin or costs you yours.

Manufacturing production line at a supplier facility From supplier floor to your loading bay

Our Services

Eight areas we take responsibility for

These are not optional extras. Every order moves through the relevant ones as standard.

Supplier Identification & Sourcing

We build sourcing relationships with manufacturers, exporters and trading houses across Turkey, Austria, China and Tunisia, then match each enquiry to the market that serves it best on price, quality and lead time.

  • Manufacturer and exporter vetting
  • Multi-market price benchmarking
  • Category-specific sourcing strategy
  • Priority to proven GCC exporters

Supplier Assessment

Every supplier is evaluated before an order is placed, so quality problems get solved on the factory floor rather than at your goods-in bay.

  • Product quality and consistency
  • Manufacturing capacity and lead times
  • Compliance with international standards
  • Pricing competitiveness and payment flexibility

Sample Orders & Quality Assurance

Samples come before bulk. Parts are tested for performance, durability and compatibility; materials are verified against specifications and certificates of analysis.

  • Pre-bulk sample approval
  • Performance and compatibility testing
  • Specification and CoA verification
  • Pre-shipment inspection

Logistics & Freight

Sea, air and land freight selected on the economics of each consignment, including RoRo for vehicle shipments and consolidated loads for mixed orders.

  • Sea freight and RoRo for bulk and vehicles
  • Air freight for urgent, high-value parts
  • Land transport for GCC re-export
  • Consolidation and load planning

Customs, Compliance & Documentation

Complete trade document sets prepared correctly the first time, with the conformity approvals each category requires under UAE regulation.

  • Full export and import documentation
  • ECAS / MoIAT and UAE.S conformity
  • HS classification and duty planning
  • Homologation support for vehicles

After-Sales Support

Support does not stop at delivery. Warranty handling, technical guidance and replacement cover apply across all four activity lines.

  • Warranty and claim management
  • Technical and installation guidance
  • Replacement for non-conforming goods
  • Ongoing parts availability

Flexible Trade Terms

Commercial terms built around how your business actually pays, with recognised Incoterms and instruments on both sides of the transaction.

  • Letters of Credit (LC)
  • Documents Against Payment (D/P)
  • Volume-based wholesale discounts
  • FOB, CIF and DDP options

Distribution & Market Access

Wholesale and retail distribution inside the UAE plus free zone routing for onward re-export into the GCC and Africa.

  • UAE wholesale and retail distribution
  • B2B supply to trade customers
  • Free zone re-export routing
  • Exclusive distribution arrangements

How It Runs

From enquiry to after-sales


A typical order passes through six stages. Nothing here is unusual for a well-run trading operation, which is rather the point.

1

Enquiry and specification

You send part numbers, drawings, material specifications or vehicle requirements. We confirm precisely what is needed, including any conformity requirement that will apply on arrival.

2

Multi-market sourcing

We benchmark the requirement across Turkey, Austria, China and Tunisia, then quote availability, lead time and landed cost from the origin that fits your price and quality point.

3

Sample approval

Before any bulk commitment: parts tested for performance, durability and compatibility; materials verified against specifications and certificates of analysis.

4

Order, inspection and documentation

Bulk order confirmed, pre-shipment inspection carried out where agreed, and the full trade document set prepared for customs.

5

Freight and clearance

Sea, RoRo, air or land selected on the economics of the consignment, with duty and VAT planned into the landed cost rather than discovered later.

6

Delivery and after-sales

Distribution to your site, then warranty handling, technical guidance, registration assistance or replacement cover depending on the category.

Documentation

Paperwork prepared before the vessel sails


Most customs delays are document problems, not cargo problems. We prepare the full set for every consignment, with the category-specific additions each activity requires.

For motor vehicles that means registration and homologation documents. For raw materials it means certificates of analysis. For spare parts it means certificates of conformity.

Spanners and fasteners laid out on a workbench

Standard trade document set

  • Commercial Invoice
  • Packing List
  • Certificate of Origin
  • Bill of Lading / Airway Bill
  • Product Certifications / Certificates of Conformity
  • Vehicle Registration & Homologation Documents
  • Certificates of Analysis (raw materials)
  • Customs Declaration

After-Sales

Support varies by category

A gearbox and a container of polymer granules fail in different ways, so they are supported differently.

After-sales commitments by trading division.
Division Support provided
Engines & Machinery Spare Parts
  • Warranty management and claim handling
  • Ongoing spare parts availability for supported lines
  • Technical support and installation guidance
Motor Vehicles Trading
  • Warranty and after-sales service coordination
  • Support with registration and homologation formalities
  • Access to spare parts and service networks
Raw Materials Trading
  • Quality assurance with certificates of analysis
  • Storage and handling guidance for each material class
  • Replacement of non-conforming materials
Goods Wholesalers
  • Quality control and pre-shipment inspection
  • Product replacement for damaged or defective goods
  • Consolidation and mixed-load planning

Let's Talk Supply

Tell us what you need sourced

Send your part numbers, specifications or vehicle requirements. We come back with availability, lead time and landed cost from the market that serves your order best.